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Snug living room with a person relaxing by a window on a cold day

Customer Reviews

Rated 4.9 on Google from 57 reviews as of October 2026.

  • 4.9★ on Google (57 reviews)
  • Locally owned since 2011
  • 15 years in Western New York
  • No high-pressure sales

These are selected reviews from our Google Business Profile, shown with the reviewer’s first name and last initial and the year they posted. Long reviews are trimmed where you see an ellipsis. To read every one, including any that are not shown here, visit our profile on Google.

Google review
“Whenever I have issues with my heating or cooling I have used Vantage. Johnny is a great guy, he explains what he is doing and what is going on with my system. He has diagnosed issues for my baseboard heating, separate attic AC system, and another AC system at my parent's house. Every time his price has been very reasonable and the repairs have lasted without any follow up calls or issues.”
Daniel S., 2026
Google review
“I've known John for a long time, very kind and knowledgeable.Hes always helped me understand why my furnace stopped working and why my ac was not performing well. He does great work!”
Nicholas S., 2026
Google review
“Excellent service, he got back to me right away and did a great job! Will be calling him again for any issues I have in the future.”
Jeremiah M., 2026
Google review
“Our furnace went out a couple of weeks ago … John responded within Yelp in less than ten minutes. It blew me away how fast I heard back from him! … John was out to my house the next day to look things over. … I asked him some questions about zoning. … John explained why this probably wouldn't be the best option for me, citing the cost involved, and even told me why it might not work in the end. I feel like John took a lot of time with me, and never once did I feel rushed. … And then the heat went out again late Christmas Eve. … he was able to clear his schedule for December 26th to come out and install my new Carrier furnace. … They treated my home with respect, and I was never once uncomfortable having them in my house. John explained the ins and outs of the furnace to my husband, showed us the user guide and pointed out the warranty.”
Jen P., 2025
Google review
“John and his team were awesome! John came out and did an estimate the same day my furnace broke. He was at my house within hours. I didn’t expect that at all. When he showed up i was extremely happy. He was very honest, knowledgeable and not pushy at all. He explained everything that was going on with my furnace and even managed to fix it temporarily until my new furnace could be installed. The install was within 3 days and the team was quick, efficient, and very nice. I would recommend them to anyone! He was very efficient and helpful with texts and calls throughout the whole process. Thanks again vantage heating and cooling!”
Lisa Z., 2022
Google review
“John and his team at Vantage did a really great job of installing two new furnaces in our home (for separate floors). His communication with me was very good and always timely. They were friendly, considerate, and professional. I highly recommend Vantage to anyone who needs a new furnace or work done on the current furnace. I will certainly be calling them again in the future if I need heating work done.”
Charles P., 2019
Google review
“I manage a lot of properties and deal with contractors. I saw John had excellent reviews on the Internet. I called him for a service call. I was very impressed he did such a great job. I decide to call him for my son’s furnace and A/C unit. He came out gave me a great price we set up a date and time. They came he did excellent work went beyond my expectations. I will highly recommend Vantage HVAC to friends, family or anyone.”
Mary, 2020
Google review
“I've had John from Vantage out to my house now on two occasions within the past couple months. The first time I had him over for a routine inspection of my furnace as it was sporadically having trouble firing up. He gave it a thorough look over and cleaned up a lighting element that appeared to have resolved the issue. In the couple months since, it has worked without issue and was dependable over the stretch of single digit temperatures we recently had. I then reached out to John for quotes on a whole house humidifier. He had numbers to me the same day and were able to schedule an installation in a very reasonable amount of time. I was not in any hurry but John worked around my busy schedule to get the job done. Overall, if you're looking for solid HVAC service, give Vantage a shot. I have been super impressed with the work on both jobs an am very pleased with the pricing. I think you'll be hard pressed to find a better value for your money.”
Mike M., 2018
Google review
“I called Vantage Heating and Cooling to look at my furnace which wasn’t working. No heat. John responded to the call and was able to be at my home within a half hour. John was friendly and took the time to explain each step he was doing. He was able to trouble shoot the problem and resolve it. John was competent, knowledgeable, personable and the service was reasonable priced. I would highly recommend him and his company.”
Erica M., 2022
Google review
“John is one person who I always recommend when anyone I know is looking for any heating/cooling work in their home. He has installed a new furnace for me in my own home, done repairs on my rental property, and has done work for friends and family. He provides high quality work for a reasonable price, which is hard to find. If you looking for a great heating & cooling guy look no further and give him a call.”
Spencer B., 2022
Google review
“We own an old Victorian home with a furnace that was getting a little old (15+ years) … We decided to upgrade to a high efficiency furnace with central air to get the most value out of the job, and opted to include a new power-vented hot water tank. … John was kind enough to explain everything in detail (I ask a lot of questions!), and provided us with a very reasonable quote considering all of the work that needed to be done. … John and his brother were professional, hard working, and courteous … They installed all of the new equipment in roughly two full days, and I have a comfortable home in the summer time for the first time ever … If you go with Vantage, you'll be supporting a small family business and working directly with a business owner that understands the importance of keeping jobs reasonable for working class folks.”
Joshua R., 2021
Google review
“This company is extremely legitimate and fair. If you have HVAC issues, I highly recommend this company. Our furnace stopped working and we desperately needed heat, but we live in a rural area so it's out of the way. We went with our normal guys who didn't even bother to try to diagnose the problem but never even attempted to try to get the furnace on before selling to a new furnace. Johnny came out the day after I contacted him, found the issue,and fixed it within 45 minutes. That's how you know these guys are legit. He was friendly and extremely knowledgeable. He came extremely well prepared and was extremely clean while working as efficiently as he did. And more importantly they were fair in price. If you need help with HVAC, look no further. Call this company. Make your life easier.”
Dave J., 2023
Google review
“John and his team were wonderful. They provided us the best quote we received out of 6 different contractors and still offered an excellent product. They installed a new AC and Heater within a week of our quote. He’s been great checking in to make sure everything is working well and was super helpful with all of our questions.”
John K., 2021
Google review
“John, Gabe, and Brian are AMAZING! My family started working with Vantage the summer of 2021 after placing multiple phone calls to other local businesses with an AC emergency . Vantage was available to make a house call that day and they were competitively priced. John and crew are professional, efficient, and keep a tidy work space. They took the time to explain the problem, how they were going to fix it, and what to do to prevent future problems. We had multiple inquiries and not once did Vantage make us feel like we were being a nuisance. After that first experience, we booked an appointment for heating maintenance a few months later. The most recent issue, February 2022, required having our water heater replaced and Vantage impressed us again with a same day appointment as well as efficient and courteous service. Again, the time was taken to understand what was going on and what to do. They came back a second time that day when we called with more issues and answered questions without hesitation. Most people have that one person they always call for when they need something fixed. For us, Vantage has been "that person" with quick response via email or phone. Thank you John and team for finally giving us a a local family business that we can trust. Your hard work does not go unnoticed.”
Tina A., 2022
Google review
“After spending a long time sifting through different HVAC contractors, I decided to go with John at Vantage Heating & Cooling and couldn’t be happier. His team was professional, knowledgeable, and made the entire process effortless. I was extremely satisfied with the job from start to finish and would highly recommend them in heartbeat!”
Paul M., 2020
Google review
“Took a chance on a new HVAC Company because my usual guy couldn't help me. So I saw the reviews on Vantage. Actually called on a Sunday morning and promptly received a return call from John. He showed up the next day fixed the problem at a reasonable price and we were completely happy! Vantage will now have our business going forward. We own 2 homes and one is a double house so we will be involved with Vantage! Thank you again John!!”
Ray P., 2019
Google review
“I had John from Vantage come over to fix my igniter on my fireplace and clean out my furnace. Incredibly timely and very reasonably priced. I'd recommend his services to anyone; he educates homeowners as he goes so you know exactly what he is doing!”
Taylor H., 2018
Google review
“Great service! Was very professional and went above and beyond to satisfy us.”
John J., 2026
Google review
“Yay our AC is working again! Johnny from Vantage was able to come out quickly and solve the issue within an hour. It also didn't cost a lot to fix. He was very knowledgeable and advised us about coolant in our A.C. so we know in the next few years to budget in a new unit. I would highly recommend!”
Nicole F., 2018
Google review
“So happy I found this guy. Johnny did my AC install and setup and routine service for my furnace. EXCELLENT service and pricing. It's a nice feeling when you find someone trustworthy like this guy. I know I'll never have to deal with rip off artists ever again as long as he's around. I've recommend him to everyone I know.”
Andy W., 2018
Google review
“Amazing work, John was quick, and super knowledgeable about my furnace the moment he walked in. Super fast response time even though my first time call was on a weekend, and he came that day! I use vantage now regularly for my tune ups and will use them for any maintenance issues in the future.”
Johnny P., 2020
Google review
“Vantage heating did a great job installing a new boiler system for our house last year. This year they installed a radiant heating system in our kitchen. I am very pleased with their work, their expertise, and their response to any follow up questions. They show up when they say they will.”
Beth G., 2021
Google review
“John and his crew were very nice, knowledgeable, and professional. They did a great job on my new furnace, AC unit, and air purifier. They are a young crew determined to succeed!”
Kandice K., 2018
Google review
“These guys are great! I had five different contractors … come out with a quote and they not only beat their price by almost half but they had it installed in less than a week. Best of all, I’m sitting in a cool 68 degrees on the first 80 degree day of the year! I highly recommend them.”
Britney K., 2021
Google review
“My husband and I came home in the evening to a cold house and issues with our heating. John was easily reachable and came out right away. He got our heat going again for an affordable price. We are very happy with the experience!”
Kristin S., 2018
Google review
“Our A/C stopped pumping out cold air one day. The next morning we searched online and found so many good reviews of Vantage Heating and Cooling that we decided to go with them. We called them in the morning and they said they would come out later that afternoon. They were 10 minutes early and diagnosed and fixed the problem in no time. The technicians were so friendly and explained everything. I will definitely be using them in the future.”
Valerie P., 2020
Google review
“Vantage was profession, quick and affordable. John was especially helpful when it came to registering products for warranty, filing the rebate with National Fuel, and applying for financing through their company. I would highly recommend!”
Ryan F., 2021
Google review
“Had John install a wifi thermostat for me. I was sure my newer install furnace had come wired with a C wire but much to my surprise it did not. John was able to run a C wire down to the furnace so we could use the already purchased unit instead of having to return it. Great service.”
Jason S., 2018
Google review
“Johnny was super friendly and fast. I called him at 8:30am with a worry about a gas smell in my basement near my old steam boiler. He was at my house and inspecting it by 9:30. Very helpful and I would definitely recommend him!”
Alexandra C., 2018
Google review
“John is professional and personable. He explained what the issue was with my furnace. Responded to me in a Sunday and was here Monday morning. I can't ask for better service. Highly recommend his service and company.”
Tigger M., 2022
Google review
“John and his crew did an excellent job. They were timely, professional and cleaned up after themselves. They did everything that John said they would do and they did it well. I would highly recommend them for any heating or cooling needs that you may have.”
Larry C., 2021
Google review
“Very professional, very knowledgeable. Great prices and easy to work with. They worked with my schedule to set up a time that was best for me and my wife for our A/C install. I will be coming back to them for any heating and cooling needs in the future!”
Mathew H., 2019
Google review
“John Gach and the whole team did an amazing job. They were timely, polite and very professional. They even came back to sort out an issue with our vent shortly after. I'd use them again in a heartbeat! This is the most solid 5/5 I can give, keep up the great work, guys!”
Sean F., 2021
Google review
“John and the crew were awesome, good guys. I couldn’t be happier with my completely new HVAC system. I let it be known that I wanted a efficient quiet system and that is just what I got, John listened to what I said and delivered and what he promised. Thanks guys.”
Schreebs, 2022
Google review
“Excellent service! Highly recommend, John and Anthony were very professional and on time, diagnosed the problem with my furnace and fixed it with a very reasonable cost, thank you guys! Your company will always have my patronage!”
Chris B., 2019
Google review
“Very knowledgeable and responsive, with very clear explanations and sound advice. Good equipment installed at a very good price, and the work was neat and efficient. We are very pleased with the craftsmanship and the friendly service, and highly recommend this company.”
Michael V., 2021
Google review
“John came out gave a quote quickly and completed a new installation of air conditioning wiithin a week. Excellent customer service. Very fair and affordable.”
James R., 2018
Google review
“After getting a estimate from another company for $2000 we called Vantange and John found the problem and fixed it for less than half and did a great job, was great to work with, and I highly recommend him and his team!”
Miranda F., 2022
Google review
“We used Vantage twice this year, to replace our furnace and our AC. They were very responsive and professional, always returned communication, and worked with our schedule and our budget.”
Jennifer P., 2021
Google review
“John is a straight up guy and fixed my AC when another company tried only to sell me new. When it’s time for a new system, I’ll be calling John at Vantage. Thank you.”
Craig A., 2019
Google review
“I am so glad I chose this company. They did a great job on replacing my furnace. Very professional and very affordable. Thanks for a great job!!”
Debbie O., 2020
Google review
“Excellent service, at a reasonable price. Recieved a quote and had a new boiler installed 3 days later. Would reccomend to everyone.”
Bradley M., 2019
Google review
“John and his team are fast, attentive and cost effective. I will go with them from here on out for all my heating and cooling needs.”
Drew P., 2021
Google review
“I ABSOLUTELY RECOMMEND THEM!!! Ryan, you are ABSOLUTELY AWESOME!! You came to our house and did a FANTASTIC JOB!! Thank you and may God blesses you”
Serrafina P., 2024
Google review
“Best experience for HVAC I ever have had. Refer people to him and it's the same experience for them also.”
Chuck H., 2020
Google review
“Honest guy, told me what the issues were, replaced my thermostat when the other guy wanted to replace my furnace. I will use him again in the future.”
F M., 2019
Google review
“Got an AC tune-up, was great, taught me some stuff and looked at the furnace and AC both for a good price. Thanks!”
A B., 2019
Google review
“John and his team were great. I would definitely recommend them to anyone. More”
Robert K., 2021
Google review
“Great Service , Great Price !!!! I will definitely recommend him to my friends and family !!!”
BigShot, 2018
Google review
“I highly recommend Vantage!!! Excellent and courteous service!! You won’t be disappointed!”
Pam H., 2019
Google review
“Fast service and fair prices. Definitely highly recommended!”
Nikki S., 2021
Google review
“Showed up on time, was professional, well trained, a home run, 100%”
Stephen R., 2019
Google review
“Just solid all around. Reasonable price, great people. It's a no brainer.”
Brian B., 2022
Google review
“Can’t recommend them enough, great service from start to finish”
Tim K., 2020
Google review
“Excellent service. Knowledgeable and customer focused.”
Anthony D., 2021

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  • 4.9★ on Google (57 reviews)
  • Locally owned since 2011
  • 15 years in Western New York
  • No high-pressure sales

Vantage Heating and Cooling · Orchard Park, NY · (321) 666-8870 · Mon–Fri 7:30 AM–5:00 PM · Sat–Sun closed

Call (321) 666-8870Get a Quote